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Festive Opening Hours

Our opening hours during the 2024 festive season are as follows;

Monday 23rd December - 09:00-17:00

Tuesday 24th December - 09:00-14:00

Wednesday 25th December - Closed (Bank Holiday)

Thursday 26th December - Closed (Bank Holiday)

Friday 27th December - 09:00-17:00

Monday 30th December - 09:00-17:00

Tuesday 31st December - 09:00-14:00

Wednesday 1st January - Closed (Bank Holiday)

Thursday 2nd January - Normal office hours resume

Plum Underwriting

Phoenix House, Christopher Martin Road, Basildon, SS14 3EZ  

All calls to the numbers shown on this page may be recorded for training and monitoring purposes.

Plum Online Portal

EDI / eTrade Products

Binder Brokers (with Delegated Authority Facility)

Customers located in the United Kingdom, Northern Ireland and Republic of Ireland

For all products except HomeWorks:

T: +44(0)1268 219000

E: grpcentralclaims@grpclaims.co.uk

WhatsApp: +44(0)7778954574

HomeWorks UK

T: 0161 817 2114

E: new.loss@hsbeil.com

HomeWorks ROI

T: 1800 812 363

E: new.loss@hsbeil.com

Plum Underwriting Ltd
Phoenix House
Christopher Martin Road
Basildon
SS14 3EZ

Plum Underwriting Ltd
Phoenix House
Christopher Martin Road
Basildon
SS14 3EZ

Plum Online Portal - 0345 402 3006

EDI / eTrade - 0333 003 1843

E: bus.dev@plum-underwriting.com

The Customer Liaison Officer

To view our complaints procedure - click here

Plum Underwriting Ltd
Phoenix House
Christopher Martin Road
Basildon
SS14 3EZ

T: 0345 130 0802
E: complaints@plum-underwriting.com

Plum Underwriting Ltd
Phoenix House
Christopher Martin Road
Basildon
SS14 3EZ

T: 0345 450 4940
E: agency@plum-underwriting.com